Question 1

WHEN SHOULD I ARRIVE FOR MY FLIGHT?

Accepted Answer

A. We recommend that you arrive 30 minutes before your scheduled flight time (there are no penalties for being early), you can take all the pictures you like.

Question 2

Q. WHAT SHOULD I EXPECT?

Accepted Answer

A. Your fighter pilot for the day experience starts with an introduction to your sworn "enemy", the person you will be dog fighting with.  Together you will both be briefed on safety, and what your profile will  look like. ​ We will then brief you on BFM, and start to change into your flight suit, your helmet and the rest of your flying gear. ​ During your flight you will be able to perform turns, straight and level flight, feel the “g”, that is induced during high speed maneuvers.  Hopefully, you will come out on top during your "engagement" 
After your flight, you can take all the pictures you like, you will be given a quick debrief with your pilot about the flight. You will be awarded your flying swag.   (patch, challenge coin, certificate) 
We do have some limitations and restrictions so please take a moment to review them:
Weight and height restrictions are in effect due to the limiting size of the parachutes, seat straps and cockpit dimensions. The passenger weight limit is 250 lbs and height limited to a person no taller than 6' 3". This limitation is not negotiable. If you have a history, recent or current medical conditions like heart complications a doctor’s note is required in order to clear you for the flight. This would have to be provided before the flight took place the passenger must attend and pass a ground- briefing on the L29 Delfin that includes emergency egress training and verbal testing. You will not be able to fly, if you have not had this brief. 
Please attend the airport a minimum of 20 minutes before your scheduled time of flight. The passenger will be required to sign the ACER Cold War Museum’s flight waiver in order to release the aircraft for flight. No flights will take place until our release is signed.  Our Pilots have the right to refuse any flight due to safety concerns.  We look forward to showing you the flight of a lifetime and should you have any further questions please don't hesitate to contact Flight Operations at: 1-613-866-2790 ​

Question 3

Q. WHAT SHOES SHOULD I WEAR FOR MY FLIGHT?

Accepted Answer

A. Enclosed shoes are a must (failure to wear enclosed shoes may result in cancellation) NO HIGH HEELS, NO FLIP FLOPS ​

Question 4

Q. WHAT CLOTHES SHOULD I WEAR FOR MY FLIGHT?

Accepted Answer

A. You can wear almost anything you want, however we would recommend conservative comfortable clothes that are appropriate for the weather conditions on the day. We will offer you a flight suit for your experience.

Question 5

Q. CAN I TAKE A CAMERA or MY SMARTPHONE?

Accepted Answer

A. No We require a sterile cockpit to guarantee your safety. Any equipment that can be dropped is no longer accessible in flight and could pose a hazard. Your pilot will ask for your tech and will secure it for you before the flight.  A flight cannot take place if you have any tech on board.  We will be providing an opportunity to purchase your video at the end of your flight.

Question 6

Q. HOW LONG DO I HAVE TO REDEEM MY FLIGHT BOOKING?

Accepted Answer

A. Bookings are valid for 12 months from the purchase date. This can be extended at our option.  It has been our policy to extend up to 24 months.

Question 7

Q. I AM UNABLE TO USE MY FLIGHT CAN I CLAIM A REFUND?

Accepted Answer

A. Unfortunately no, but the bookings are transferable so you can give it to a relative or a close friend as a gift.

Question 8

Q. IF I AM UNABLE TO FLY CAN I RESCHEDULE?

Accepted Answer

A. Yes in most circumstances we require 10 days notice to reschedule you.  It may take a while longer to re-schedule your actual flight, as all of our flights are paired.

Question 9

Q. IF I CHANGE MY MIND, CAN I GET A REFUND?"

Accepted Answer

A. No, however we will transfer your booking to a close friend or a relative.